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COMPANIES' VOICE

GeekFeed Co.,Ltd.

Business outline

System and software planning, production, development, and consulting

https://www.geekfeed.co.jp/

Company keywords

  • Experts at communication systems such as chat and call recording systems and telephone systems, carrying out development combining AI technology and voice technology
  • Individual training program for all employees to become specialists
  • Promotion of work styles tailored to individual life stages

Company overview

GeekFeed Co., Ltd. provides system software from planning and development to maintenance as a one-stop service and is focusing on voice recognition that "digitizes voice data by making full use of AI technology." The company's strength is its own software known as "YouWire," which can centrally manage voice information from office phones and mobile phones as text. For example, there is a wide range of applications, such as improving the operations of operators at call centers and automatically creating minutes for web conferences. Department Manager Kimishima says: "Thanks to our employees' efforts, we are receiving more than 10 times the amount of inquiries compared to before the pandemic." As Representative Corporate Officer Uchi says: "The secret of the company's strong performance is its environment, where you can freely take on new challenges from the planning proposal base and from the beginning of establishment and where many services have been commercialized from the casual thoughts of employees." Kyle, from the United States and who just joined the company, said: "I felt that there was little distance between the president and my superiors, so I felt that I could freely consult with them, and there was an atmosphere where even I, who had no experience as a professional engineer in the humanities, could work on new things." This was the decisive factor for him to join the company.

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Work-life balance initiatives

Representative Corporate Officer Uchi says: "I believe the ideal organization is one where even if the company is dissolved, any GeekFeed member can live independently. In this era, the speed of change is fast, and it is most important to accumulate skills and capabilities for yourself. To that end, I would like to provide as much support as possible." Therefore, in the four one-on-one meetings every year between supervisors and the employees under their supervision, it is important not only to match the direction of the business but also to match the career path and vector of the employee. The company also visualizes the issues and goals of the organization and the individual, and devises ways to convince both parties of the correct path. In addition, staff can freely use a full range of educational programs paid by the company, such as online teaching materials and external training. A "voluntary study session" inviting outside lecturers is also held every week for employees to learn about the latest technology in Silicon Valley. The contents of the voluntary study sessions are published on a blog, and efforts are being made to commend the most-popular lectures at the end of the fiscal year. Ms. Suwandi, from Indonesia, says: "I'm still not used to things, so I'm grateful for the study sessions, which are useful for practice. We usually finish our duties by the end of the work day, so you can secure time for studying. Thanks to that, I was able to get an AWS qualification the other day."

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Human resource development initiatives

Representative Corporate Officer Uchi says: "I want employees to be independent professionals and at the same time live a full life and not just work. In our long lives, I think there are times where you need to prioritize your private life and not just work hard." Specifically, the company discusses and decides on various work styles with each person individually, such as the use of childrearing support, e.g., shorter work hours and working from home or support for those with family businesses. Currently, the company employs foreign staff from five countries, but Ms. Suwandi, who became an employee after working part-time, said: "There is an atmosphere where you can feel free to consult with others even about trivial things, as people respect different cultures and think about solutions together." In addition, she says: "Currently, we are mainly working from home, but at 3 p.m., yoga and boxing videos are played automatically, so I am refreshed by moving my body." After work, the company provides opportunities for employees to enjoy spending time with each other in various ways, such as by participating in table tennis tournaments with colleagues and and attending local festivals, along with making cotton candy and popcorn in-house.

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Message from our top executive

Representative Director Shinji Uchi

In the future, the company aims to not only meet the needs of other companies but to also develop new services that will surprise the world, not only in Japan but also overseas. For that purpose, the company aims to attract people with various talents and values. Above all, the company aims to create new things together with people that like IT and that can easily become absorbed in new initiatives.

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Message from foreign talent

Software Engineer/Esar Suwandi(Indonesia)

Before coming to the company, I had the image that Japanese companies are stiff and strict, but GeekFeed has aimed to change that image drastically. At the company, we are free to dress as we like, and the president and employees are very open and friendly. Right now, I am working every day on system development that has never been done before, but all employees aim to support me in such endeavors, and I find the work really rewarding.

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Corporate information

Name of company
GeekFeed Co.,Ltd.
Date of establishment
May 1, 2011
Capitalization
15.03 million yen
Representative
Shinji Uchi
Number of employees
31 people (foreign employees: 5)
Headquarters location
Fuso Okachimachi Building 2F, 2-20-7 Kojima, Taito-ku, Tokyo 111-0056, Japan
Telephone number
03-3863-6754
URL
https://www.geekfeed.co.jp/

* All information is current as of September 2021.